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Still need a bipolar assessment

Story from nhs.uk

"Still need a bipolar assessment"

About: CRHT Northumberland

I went there as advised by my GP to get assessment done for Bipolar. So that my GP could put me on the correct medication to reduce further manic depressive episodes.

Didn't go very well.. the person who was assessing me wasn't a doctor they felt like a newbie admin.

They weren't assessing me for bipolar they were assessing me for access to their mental health services (which I never asked for). They were asking me for details on my day to day living but nothing that relates to bipolar.

Halfway through they said "I'll be honest with you what your describing doesn't sound like bipolar" - obviously when your not asking me actual questions about the condition.

Also they were not listening to the details I had wrote down prior to the assessment.

At the end they are like "yeah I'll speak with my supervisor but don't think we can help you".

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Responses

Response from CRHT Northumberland 5 years ago
CRHT Northumberland

Submitted on 30/08/2018 at 14:01
Published on nhs.uk at 14:06

Thank you for leaving your feedback following your contact with the Community Mental Health Team. I am sorry to hear that your experience has left you dissatisfied.

Following a referral to the team there is an expectation that an initial assessment of need is undertaken by a nurse. Based on the discussion of it is deemed appropriate that a further consultation is required with the team psychiatrist, this is arranged.

If you feel that your needs have not been adequately assessed please can I suggest you make telephone contact with the team and ask to speak specifically with one of the Clinical Leads. You will have an opportunity to discuss your concerns. The telephone number is 01670 844 700.

We look forward to hearing from you.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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