"Long wait with little communication"
About: Knowsley NHS Walk-in Centre, Huyton Knowsley NHS Walk-in Centre, Huyton Huyton L36 6GA
Posted by zenith819 (as ),
I arrived at the walk-in centre at 11.30am to see a doctor. I was told on three occasions that I was next in line to be seen, but kept waiting and waiting. Eventually, two hours later, I gave up and left as I had only paid for two hours parking thinking this would be adequate, and so had to rush back to my car.
I spoke to the traffic warden who said that this often seemed to happen as he often came across people rushing back to there cars without having been seen.
Whilst the staff at reception were very pleasant, I feel that there was a total lack of communication over waiting times - I had to approach them each time to enquire, each time being told I was next in line.
Two hours really is an unacceptable time to have to wait, particularly for the many elderly people there. Not really good enough.