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"First rate service from Orthopedic Pre..."

About: Nottingham University Hospitals NHS Trust - City Campus / Trauma and orthopaedics

The service provided has been first class. This started with my consultation meeting after which I was immediately assessed for my forthcoming hip operation. This is a very efficient way of working and saves an additional journey. The ‘hip education session was superb and enabled me to have a clear understanding of the process before, during and after the operation. The two staff involved were very understanding and made time to respond to my individual questions. The overall experience including the check in at reception and contact with consultant’s medical secretaries demonstrated an organisation committed to excellent patient care. Thankyou.

Ps two members of staff from OT deserve recognition for their excellent hip education session!!

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Response from Nottingham University Hospitals NHS Trust - City Campus 5 years ago
Nottingham University Hospitals NHS Trust - City Campus
Submitted on 11/06/2018 at 14:51
Published on nhs.uk at 15:06


Hi Rob!

Thanks for the great feedback, we’re really pleased you were happy with the care you received.

I’ve shared your kind words with the Orthopaedic team and with my OT colleagues, we all hope your recovery is going well.

Best wishes

Louise Challens

Matron, Elective Orthopaedics

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