"Mistake on record"

About: Dumfries & Galloway Royal Infirmary / Accident & Emergency Scottish Ambulance Service

(as the patient),

I was brought up to the hospital a few months ago and I understand it was put on my record that I overdosed and was given narcan. This can't be further from the truth and I'm seriously angry as this never happened. Someone is not doing their job right. I think this mistake was made by the ambulance crew. Please contact me to discuss further. This needs to be corrected as this is on my record.

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Response from Sharon Hammell, Head of Corporate Affairs and Engagement, Scottish Ambulance Service

Thank you for sharing your concern. I'd be happy to look into this for you. I will need more information from you in order to follw up your concern. At your convenience, could you get in touch with me at the telephone number below, please.

0131 446 7000

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Response from Sally Holmes, Head of Patient Services, NHS Dumfries and Galloway

Thank you for raising your concern with us. As my colleague from the Scottish Ambulance Service has said, we will happily look into your case but as Patient Opinion ensure all stories are confidential I do not have your details. I would be grateful if you could contact Patient Services on 01387 272733 to give us a little more information when you are able.

Kind regards


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