"What a laugh need to get in contact with..."

Appointment for July cancelled to December want to phone up appointments to cancel no one answers the phone 4 times now for different appointments and you can't get through yet have the nerve to write on letter if you do not attend it costs 167 pound well if you don't answer the phone what do you expect !!! The staff are fantastic the hospital is very clean the respect you show is amazing but the appointment line is absolutely awful the telephonist once was also èxtremely rude !!!! So many times on the pjone half hour plus !!!! Sort it