"calling in at reception"

About: Knowsley PCT

(as the patient),

do we really have to give so much personal information to reception after your name check and other personal details why does the receptionest need you to tell her your medical probs ? it can be embarrsing to say the least this lack of privacy is not very pleasant

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Response from Kelly Owen, PALS, Knowsley Integrated Provider Services

Dear ebebbington,

Thank you for raising your concerns.

The PALS Team would welcome the opportunity for further discussion. Please contact the PALS Team on 0800 073 0578.

However, We will require further information (ie name of Clinic/GP Practice) to address the issue raised.

Kind Regards,

Kelly Owen

PALS Officer

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