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Absolutely disgraceful

Story from nhs.uk

"Absolutely disgraceful"

About: Leicester Royal Infirmary / General surgery

I came to this hospital a couple of months ago due to a emergency referral from my GP after having weeks of left sided stomach pain.

I got told I needed to have a ultra sound, they told me to come the day after but I had another hospital appointment, then they told me to come in on the Monday but didn't give me a time, I was trying to find someone to say I can't book transport that short notice escpecially without a time.

I have been trying to get in contact with them to find out what's going on because my stomach still hurts but to no avail I'm just getting pushed from pillar to post and getting no answers.

I thought Peterborough was bad but at least they don't neglect you and leave you left in pain trying to get answers

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Responses

Response from Leicester Royal Infirmary 5 years ago
Leicester Royal Infirmary

Submitted on 07/06/2018 at 10:33
Published on nhs.uk at 11:05

Dear Reviewer,

We are really sorry to hear about your recent experience.

We would like to help to rectify this, it would be helpful if you could send your name, address, date of birth and hospital number to communications@uhl-tr.nhs.uk with a summary of your experience.

Your feedback is important to us and will help us to improve our service for future patients.

Kind regards,

Communications team

Leicester’s Hospitals

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