This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Both child and adult - doctor

Story from nhs.uk

"Both child and adult - doctor"

About: University Dental Hospital

Re the same-sex accommodation, I have no experience to review this but would guess it is excellent. Maybe this shouldn't be a compulsory question.

My 26 year old son has Aspergers and Cerebral Palsy and has used the service for varying treatments since he was a child, we have always received an excellent service. The latest treatment was a tooth implant which took around 18 months. The Doctor has extensive experience and in our opinion an expert in this field. He reassured us and explained each procedure thoroughly, we are very greatful for his kindness and of course his great sense of humour. The staff assisting were very caring and professional.

Finally, I can't thank you enough for giving my son his confidence back and his wonderful smile.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from University Dental Hospital 5 years ago
University Dental Hospital

Submitted on 05/06/2018 at 11:36
Published on nhs.uk on 06/06/2018 at 03:37

Thank you for taking the time to post your kind comment on the NHS Choices website about your son's and your experience of the care and treatment received from the University Dental Hospital. We were very pleased to read that the doctor who treated your son reassured both of you and that he made sure that each procedure was explained thoroughly. We were also pleased to read that you appreciated his kindness and that the staff were caring and professional. It is also very good to hear that because of the care and treatment, your son's confidence has returned and his wonderful smile. We can assure you that your kind comments have been forwarded to the Matron of the University Dental Hospital so that it can be shared with the team who treated and cared for your son.

The Patient Experience Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Patient Experience Team, Manchester University NHS Foundation Trust 5 years ago
Manchester University NHS Foundation Trust

Submitted on 05/06/2018 at 11:37
Published on Care Opinion at 16:49

Thank you for taking the time to post your kind comment on the NHS Choices website about your son's and your experience of the care and treatment received from the University Dental Hospital. We were very pleased to read that the doctor who treated your son reassured both of you and that he made sure that each procedure was explained thoroughly. We were also pleased to read that you appreciated his kindness and that the staff were caring and professional. It is also very good to hear that because of the care and treatment, your son's confidence has returned and his wonderful smile. We can assure you that your kind comments have been forwarded to the Matron of the University Dental Hospital so that it can be shared with the team who treated and cared for your son.

Opinions
Next Response j
Previous Response k