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"Discraceful, no appintments available!"

About: Murdishaw

My Doctors are a disgrace, you can never get an appointment when needed. For example on March 16th I told them I had an infection in my foot and that the redness was travelling up my leg. The only advise they gave me was to ring 111. I had to go to the walk in center at Halton where I was given antibiotics as I had cellulitis in my foot. I used to be a patient at Windmill Hill practice until it was closed. I never had an issue getting an appointment when I was there, in fact they diagnosed me with bladder cancer, all I can say is thank god I was at Windmill Hill practice as I would still have the cancer if I was at Murdishaw. I very rarely go to the doctors as I work full time and do not want to waste anyone's time, however I have been told I have high blood pressure so I really should have it checked regularly but as I can never get an appointment I never have it checked. I find the staff are either overworked or they don't really care I will be moving away as soon as I can.

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Responses

Response from Murdishaw 5 years ago
Murdishaw
Submitted on 07/06/2018 at 18:22
Published on nhs.uk at 19:06


Dear patient,

I am very sorry your experience has not been satisfactory at the Murdishaw Health Centre, the doctors and staff are all working very hard to care for all the patients.

We do try to offer appointment times that suit all our patients, but also direct patients to other services who can give advice when a suitable appointment is not available.

Thank you for your comment

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