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"Many thanks...."

About: Cumberland Infirmary

What I liked

Must express my appreciation to everyone in Maple and ENT for my treatment. Everyone I came into contact with was brilliant and I have come away once again with an approciation of the dedication and professionalism of all staff at the Cumberland.

What could be improved

I couldnt suggest anything really; though perhaps being able to give an indication at least of the likely time of discharge would have helped plan the day better.

Anything else?

Reading some of the negative comments, and I make no judgement on these, my thought is that being a patient does have its own responsibilities; to make sure your reasonable needs are met but understanding that the nurses and doctors have a job to do to also look after everyone else!

Story from


Response from Cumberland Infirmary

Dear Sir/Madam –

A recent audit of the Trust responses on this website has identified that we did not respond to your comment in an appropriate timeframe.

Please accept our apologies for this error.

Many thanks for taking the time to post your thoughts and again, apologies that we failed to respond at the time.

Best regards,


Patient Experience

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful