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"The worst A&E departament !"

About: Royal Free Hospital / Accident and emergency

I thiught that the A&E department ar Northwick Park Hospital ia bad, how wrong i Was, At Royal free Hospital is worst! The staff doesn"t care At all, the Recepționist is not profesional At all!

There were about 15 patient Waiting, ANd the Waiting time Was 5h! Unbelivablle!

I am very dissapointed with this Hospital!

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Responses

Response from Royal Free Hospital 5 years ago
Royal Free Hospital
Submitted on 01/06/2018 at 10:27
Published on nhs.uk at 12:06


Hello

Thank you for taking time to leave a review, I am really sorry your experience was so poor.

I would like to offer you the opportunity to meet with the Clinical Director of the service to discuss in person what happened with your time in the department.

If you would like to take this up please email me at richardchester.nhs.net citing A&E experience.

With Kind Regards

Richard

Richard Chester - deputy director of patient experience

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