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Visit to A&E with my son who had fractured his toe

Story from nhs.uk

"Visit to A&E with my son who had fractured his toe"

About: Worcestershire Royal Hospital / Accident and emergency

I really feel today I need to comment on the efficient & professional service we received today in A&E. My son fractured his toe playing rugby in the garden with friends. Being a bank holiday my husband and I expected to be waiting with him for hours but was triaged immediately, x-rayed within minutes and reviewed by doctor all within half an hour. Given excellent aftercare advice by the nurse. Toe strapped and discharged with great confidence in the service. Thank you so much, we really appreciate it.

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Responses

Response from Worcestershire Royal Hospital 5 years ago
Worcestershire Royal Hospital

Submitted on 23/07/2018 at 11:57
Published on nhs.uk at 12:08

Thank you for leaving us your feedback; please accept our apologies for the delay in this acknowledgement. We will share your kind comments with the responsible management team for the area so that they can be shared with the staff. If you require anything further you can contact us at wah-tr.PET@NHS.net or by telephone on 0300 123 1733 - please quote the reference number 34258.

Regards,

Patient Experience Team

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