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"Great service to assist me with several issues."

About: Wembley Park Drive Medical Centre

I had to make two appointments deal with repeat prescription and discuss registration boundaries. Olivia supported me through some challenging issues and phoned me back with a resolution. I really liked the way she handled the situation and how she remained calm and courteous even though I was explaining some of the difficult issues I was facing. Her manner allowed me to remain calm and deal with the situation in a timely fashion. Thank you.

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Responses

Response from Wembley Park Drive Medical Centre 5 years ago
Wembley Park Drive Medical Centre
Submitted on 29/05/2018 at 07:43
Published on nhs.uk at 10:05


Thank you for your kind words which are very encouraging. The team really appreciates hearing positive comments, I will circulate this email to my frontline staff.

Thank You

Arti Patel

Practice Manager

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