"New Eye Clinic"

around eight weeks ago I had cataract surgery at the Hallamshire, prior to this I had a pre op assessment, both went extremely smoothly and I consider I was looked after in an exemplary manner. As a consequence I was very much looking forward to getting my other eye cataract removed, after an eight week wait I was asked to attend the new eye clinic at the Northern General for a further pre op check. Sadly this was such a distressing experience that I left in tears of frustration.

The outcome of my visit was that I have been referred back to my consultant at the Hallamshire, who I have to wait a further three weeks for the earliest appointment. The doctor I saw simply could not approve the surgery I need primarily due to the lack of information on the new “paperless” system. Admittedly mine is not a straightforward cataract operation but there was no indication of my particular requirements on the system, my doctor confessed that they were unfamiliar with this requirement and had not come across it before. As a consequence I now have to wait who knows how many more weeks for the surgery I am desperately in need of. I am so disappointed and frustrated with this and consider that I have been badly let down. I have had excellent treatment from the Hallamshire and Weston Park hospitals ( I am currently on a break from cancer treatment which is why I am so desperate to get the remaining cataract sorted, so I can enjoy this break to the fullest) but this visit to the new eye clinic fell so far short of my expectations.