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Care Opinion

Old but brilliant

Story from nhs.uk

"Old but brilliant"

About: City Hospital (Birmingham)

On 7th March I was admitted with a heart condition from the off I was treated with respect and professionalism.

I was there for 10 days before being transferred to the QE for surgery.

I have to say that City may be old but the standard of nursing care was exemplary. I was treated as a human being not a bar code any questions or fears were talked through and nothing was too much trouble.

Thank you to all the staff on D5.

The QE should come to you for training.

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Responses

Response from City Hospital 4 years ago
City Hospital

Submitted on 25/09/2019 at 15:54
Published on nhs.uk at 16:06

Dear Jen, I am pleased to hear your experience was so positive. Thank you for taking the time to let us know about your experience and I wish you all the best in the future.

With kind regards, Toby Lewis, Chief Executive.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Sandwell and West Birmingham Hospitals NHS Trust 4 years ago
Sandwell and West Birmingham Hospitals NHS Trust

Submitted on 25/09/2019 at 16:24
Published on Care Opinion at 16:24

Dear Jen, I am pleased to hear your experience was so positive. Thank you for taking the time to let us know about your experience and I wish you all the best in the future. With kind regards, Toby Lewis, Chief Executive.

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