What could be improved
Disabled Parking - I know charging for this is a change of policy for the Lister, and it takes time to get used to it, but I do think the vast majority of hospitals have some scheme for either free disabled parking for 3 hours or a reduction in price for people who have to use the hospital more than most. Weekly or monthly tickets don't cover this unless your treatment is within these periods. People on disability benefits (as well as everyone on benefits generally) find the cost of parking at the hospital generally expensive, especially if treatment goes over the 3 hour limit.
I do think charging for disabled parking is not generally expected and it is possible for the hospital managment to change this policy or make concessions.
A notice on the multi-storey carpark telling disabled people they now have to pay would be helpful - as would accurate informaiton on the NHS website.
"unfairness of paying for disabled parking"
About: Lister Hospital Lister Hospital Stevenage SG1 4AB
Posted via nhs.uk
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