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Reputation is hard to earn but very easy to lose

Story from nhs.uk

"Reputation is hard to earn but very easy to lose"

About: National Hospital for Neurology & Neurosurgery - Queen Square / Neurology

Nearly 4 years ago I was finally booked into an appropriate hospital and felt optimistic that I would be successfully treated.

However my optimism gradually waned. While staff are - in the main - pleasant -

I had to fight being wrongly diagnosed with MS - a stance my GP totally agreed with - and then have had to fight for a diagnosis of brain injury rather than a very vague ‘some demylinating disease!

This hospital seriously needs to up its game. Im not a medic but even I know that leadingvMalaysian experts state that Mtbi is a source of ongoing demyelination

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Responses

Response from National Hospital for Neurology & Neurosurgery - Queen Square 5 years ago
National Hospital for Neurology & Neurosurgery - Queen Square

Submitted on 13/06/2018 at 09:04
Published on nhs.uk on 14/06/2018 at 03:37

Thank you for taking the time to feed back to us. We are very sorry to hear about your experience of neurology services at the National Hospital. If you would like to discuss this further please contact our Patient Advice and Liaison Service (PALS) via pals@uclh.nhs.uk or by calling 020 3448 3237 quoting Ref: 28375

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