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"My Husband"

About: Victoria Hospital / General Surgery

(as a relative),

My husband had an arterial resection for bowel cancer recently. We were told the operation was going to be in the morning and I was advised to phone at 1pm I was advised that he had went into surgery at 11.45 and to phone back at 5pm but when I phoned there was confusion as to where he was, my son was advised to phone at six still nothing and then at 7 we were advised he was in the recovery ward, we were really worried because we were advised surgery would take between 2 to 3 hours and recovery 1 - 3 hours so the times didn't add up. We found out later he didn't get to surgery until after 3 and there was a problem during surgery but if there is a way for departments to communicate both with each other and with the patients family it would make a very stressful time easier


Response from Arlene Saunderson, Head of Nursing, Planned care, Planned Care, NHS Fife

picture of Arlene Saunderson

Dear New York Fan,

Really sorry to read about this communication, I can understand how difficult this was for you and your family.

I would be pleased to talk this over with you further if you would like.

Regards Arlene

My contact number is 01383 623623 ext 22937

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful