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"Outstanding care"

About: Will Adams NHS Treatment Centre

I cannot fault the care of the staff at the Will Adams Treatment Centre. I was there to undergo a Colonoscopy and was put at ease from when I first arrived through to when I left. All the nurses and doctors involved introduced themselves to me by name and explained their role in relation to my procedure.

The staff were extremely thorough in reviewing my notes and checking my medical history, and the consultant carrying out the procedure (different consultant to who I had my initial consultation with) explained clearly what would happen, and took the time to put me at ease. The nurse who was looking after me during the procedure was likewise caring and helping me to relax by chatting casually.

The procedure itself was much better than I had feared, thanks to the professionalism and care of the team.

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Responses

Response from Will Adams NHS Treatment Centre 5 years ago
Will Adams NHS Treatment Centre
Submitted on 25/05/2018 at 08:55
Published on nhs.uk at 09:05


Thank you for taking the time to provide feedback regarding your recent experience at Will Adams NHS Treatment Centre.

We are extremely proud of our staff and the care we provide, and are delighted to hear you had a positive experience. We have shared your kind words with the team involved in your care.

Kind regards

Sam Buckler

Operations Manager

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