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"Hip Replacement"

About: Spire Bristol Hospital

My treatment from beginning - the consultation - to the end - discharge was exemplary.

The staff were professional, kind, caring, attentive, helpful, all absolutely wonderful.

I was very nervous but was reassured constantly all the way through.

I probably wasnt the easiest of patients being so nervous but I was made to feel special and cared for.

The catering staff were absolutely super and couldnt do enough to ensure

I had what I wanted.

The cleaners were so kind and hard working.

The actual surgery was faultless and after care wonderful.

Every single person at The Spire was there for the patient.

I thank them all.

The only blip was an admin one at the very beginning as I changed my operation date.

This was all quickly resolved with lots of apologies and fresh paperwork.

That can be a little frightening when one is as nervous as I was but all sorted with no further blips.

Thank you all every one of you!!!!.

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Responses

Response from Spire Bristol Hospital 5 years ago
Spire Bristol Hospital
Submitted on 04/07/2018 at 12:50
Published on nhs.uk at 13:06


Thank you for such great feedback. It’s excellent to hear that from start to finish our hospital delivered the highest of clinical care that matched your expectations. It's warming to know our staff are going above and beyond to ensure your treatment journey was as safe and as efficient as possible, even when there are ‘blips’.

Thank you for taking the time to review our services. We wish you well in your recovery.

Kind regards

Spire Bristol Hospital

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