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"Amazing"

About: North Manchester General Hospital

I cannot thank the staff of NMGH enough. I went into maternity triage with a small problem of which they kept me in for monitoring. I was swapped from labour ward - which was amazing to antenatal who were also so supportive. I then , unexpectedly, was told I was having my waters broken 3 weeks early. Again the staff within the labour room on that day were so persistent and as complications began to rise they stepped in immidiatley calling for a c-section. The girls on post natal did an amazing job of not only looking after me medically and physically but emotionally as my baby was seperated from me and into special care. They made me feel such a priority every single day. My little boy is still in the special care unit. The nurses are so informative daily and always ensure me and his dad are as involved and as up to date as possible. The ladies are a delight to be around and have made this journey a lot easier. I go home every night knowing he's in safe hands without a worry. Being a mum away from her baby I of course like to ring and check in and no matter what time, they are so happy to give me information and make me feel much more at ease. Without the staff in each of these wards/units I think me and my partner would be lost , heartbroken and not coping. My huge fear of hospitals has definitely gone after such a supportive experience and I am grateful for everything each nurse/ midwife/ doctor/ health care assistant and surgeon has done for me and my new family.

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Responses

Response from North Manchester General Hospital 5 years ago
North Manchester General Hospital
Submitted on 25/05/2018 at 14:26
Published on nhs.uk at 17:06


Thank you for taking time out of your busy schedule to provide us with your feedback, which has been shared with the maternity and neonatal unit staff; they are delighted to learn that you felt supported during your stay with us.

All members of staff strive to provide the best quality care they can, and I am glad that this was evidenced in your experience. I hope that your little boy will soon be home with you and you can enjoy the new addition to your family.

Your comments are very much appreciated.

Thank you.

Regards,

Deputy Divisional Director of Midwifery

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