This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Thank you to my Consultant, you were fantastic..."

About: Mid Yorkshire Teaching NHS Trust

After attending ward 14 for a bowel resection on the 9th of May 2018 I would not recomend ward 14 to my family and friends. My surgery was a success and I can not take that away from the Consultant. Well done and thank you. However, it all went down hill from there. I awoke in recovery with a bruise and blisters on my bottom, the Consultant ordered an immediate investigation. Once I returned to the ward, I was administered with an incorrect iv solution which caused my bp to plummit and although I was level 1 care, the nurses did not respond to the alarm from my monitor for some time. It was also questioned on njmerous occasions why I was level 1 which I did not appreciate. At times I was afraid at the level of care I received i also did not have a buzzer to make them aware. As soon as they realised a mistake had been made, a new solution was administered speedily via iv. They were concerned by my low urine output, only later in the night when I felt as though I was going to burst from needing the toilet was it discovered my catheter was trapped and unable to drain. Now back to my back wound, i had kept asking about this as the blister had merged together and burst, i was advised to lay on my side and use a barrier cream. I was insistant it would become infected. I was discharged Saturday 12th of May and had to attend my GP for antibiotics on Monday 14th of May. Was checked by district nurse today 18th of May, still infected and now dressed. The concern now is deeper tissue damage and I have to put no pressure on it which is pretty impossible when recovering from a bowel reection and trying to be comfortable.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Mid Yorkshire Teaching NHS Trust 5 years ago
Mid Yorkshire Teaching NHS Trust
Submitted on 23/05/2018 at 16:17
Published on nhs.uk at 17:06


Thank you for sharing your experience with us and I am so sorry to read of the events that occurred whilst you were on the Ward.

What you have described is not something we would want anyone to experience and for this I am very sorry.

I am really concerned with what you have shared with us and it is really important that we investigate the event.

However, given this is a public website, it would not be appropriate to go into personal details.

Therefore, I wondered if you would be happy to discuss your concerns with our PALS team.

They can be contacted on 01924 542972 or via email on pals@midyorks.nhs.uk

Thank you again and I do hope you get in touch with our PALS team.

Kind regards

Clare Blackburn

(Patient Liaison Improvement Lead)

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k