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My son's care

Posted By barnsey

"My son's care"

About: Dudley Wallis Centre / Crisis Resolution & Home Treatment Team - Knowsley

(as a service user),

I've accompanied my son for a number of years to your centre, it took him a while to feel safe in new surroundings and new people, now it's all changing due to a move decided by those from above, they have no idea what distress this has caused! my son is devastated by this, those from above should see from the patients and their families side of things before making these decisions.......I'd like to take this opportunity to thank all the staff and doctors for all they have done for us in the past, god bless you all    

Yours sincerely.

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Responses

Response from North West Boroughs Healthcare Trust Complaints Department, Complaints, PALS & Compliments Officer, North West Boroughs Healthcare NHS Foundation Trust 5 years ago
North West Boroughs Healthcare Trust Complaints Department
Complaints, PALS & Compliments Officer,
North West Boroughs Healthcare NHS Foundation Trust

Submitted on 21/05/2018 at 10:30
Published on Care Opinion at 11:45

Dear barnsey

Thank you for the taking the time to post your comments, my name is Katherine Earlam I am a PALS officer for the Trust.

I was very pleased to hear of your positive experience of our services I would like to assure you that I will forward your comments onto the team involved to share with the staff.

If you would like to contact me:-

Number: 01925 664450

E-mail: 5BP.PALS@5bp.nhs.uk

Hours of work this week: 09.00 am – 5.00 pm

Once again I would like to thank you for taking the time to tell us about your experience. We value your feedback as this will help us to improve our services for other people in the future

Kind regards

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