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"Awful"

About: Southampton General Hospital

What I liked

nothing

What could be improved

Their complaints service,

Their failures when clinical errors occur

Anything else?

In response to the hospital's reply that "they are already in correspondence with me", in fact they wrote to me on 7 September 2011 in reply to my letter of 7 August 2011. Their response failed to answer specific questions that I had asked on 7 August.

Story from nhs.uk

Responses

Response from Southampton General Hospital

Comment noted.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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