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"Excellent service"

About: Kettering General Hospital / Maternity

I had my baby in December 2017 & from start to finish the care my baby & I received was excellent. From my first appointment with the community midwife, scans, delivery suite, in theatre with Consultant & theatre team, post natal care on the ward & in the community the care we received was fantastic.

I felt every member of staff I met was friendly, was concerned about my baby's & my health, any issues were explained to me allowing me & my partner to make an informed decision, this included pain relief, assistance with delivery, possibly needing a c section.

At the end of a long labour, my midwife said I was very calm throughout, the reason being, I had 100% faith & confidence in those looking after my baby & me.

I felt able to raise any concerns & be involved in every decision.

The care & support on the ward has improved from my first experience a few years ago & I was given brilliant advice & support with breastfeeding.

I would use this service again & recommend it to my family & friends.

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Responses

Response from Kettering General Hospital 5 years ago
Kettering General Hospital
Submitted on 06/09/2018 at 12:33
Published on nhs.uk at 13:06


Thank you very much for your positive comment. I am pleased to hear that both you and your partner had such a positive experience. I will ensure that this is shared with theatre, delivery and Rowan staff.

Kind regards

Polly Leigh–Midwifery Matron

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