This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"not good"

the reception “bit” was strange only one woman who didnt say anything just kept yawning and looking at her phone.

my appointment was an hour late ,

there was no doctors or anyone else apart from one nurse, who was very nice but i felt rushed and i asked if there was more than one fetus her reply was “wait a min” carried on scanning me and i asked again i got a reply with “you wouldnt tell at this stage anyway”. well actually i have left not knowing that information. it was important to me. no mension of contraception at all! very few questions about my health , very rushed, wanted my scan pictures to take home wich she drew over!! didnt look that clean in the room ,

playing very depressing songs in there. no privacy. shocked there was only one nurse no other doctors ect, took my tablets and was out of there .i felt the atmospher was “same old” kind of day.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Marie Stopes International Birmingham Centre 5 years ago
Marie Stopes International Birmingham Centre
Submitted on 21/05/2018 at 15:15
Published on nhs.uk at 16:06


Thank you for sharing your experience and I am sincerely sorry for any lack of information from our staff members.

We take feedback very seriously as it helps us to identify ways of making things better for our clients. Your comments will be sent to the clinic manager to investigate, however if you would be comfortable to speak about your experience, please do not hesitate to contact us on our 24 hour helpline 0845 300 8090

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k