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"Operation care"

About: Royal Stoke University Hospital / Gynaecology

Came for routine operation which involved 3 teams of specialists the staff before the procedure made me very relaxed. All 3 teams involved came and introduced themselves alongside the anaesthetists again all put my mind at ease for such an extensive procedure.

Four days post op I became poorly, the ward staff acted very quickly and got the relevant doctors involved. I was transferred to Pod 6 and I cannot thank all the doctors, nurses, health care assistants who looked after me enough.

I feel very lucky and appreciate all the kind words and care that ensured I made a quick recovery.

All the staff were very pleasant, talkative and had time for you, nothing was ever a problem.

Thank you all for your care.

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Responses

Response from Royal Stoke University Hospital 5 years ago
Royal Stoke University Hospital
Submitted on 18/05/2018 at 09:35
Published on nhs.uk at 10:05


Thank you for taking the time to comment on your experience of our hospital. Our staff really do work hard to provide outstanding care to our patients; and very much appreciate feedback such as yours. I will share your lovely words with the teams who cared for you.

I do hope you are continuing to recover well from your surgery.

With best wishes

Rebecca Pilling, Quality Improvement Facilitator: Patient Experience.

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