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"Excellent care"

About: Queen Alexandra Hospital

Came into today into the endoscopy unit and as you can imagine was very nervous. Being a younger woman I felt very awkward but from the moment the member of staff came to get me I was at complete ease. He was an absolute pleasure to be around and helped me and my partner feel very comfortable. He checked on me throughout and was quick to get me sorted and discharged after without feeling rushed or pressured. The team doing the actual procedure were amazing and very good at what they do. Overall everyone made it a calm and relaxed experience but the member of staff is definitely a credit to your hospital. Thank you for looking after me.

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Responses

Response from Lisa Wood, Complaints Officer, Portsmouth Hospitals NHS Trust 5 years ago
Lisa Wood
Complaints Officer,
Portsmouth Hospitals NHS Trust
Submitted on 15/05/2018 at 09:23
Published on Care Opinion at 11:33


Thank you for taking the time to share your kind experience with us. I will of course share your comments with the Team in the Endoscopy unit as I am sure they will be delighted to receive them.

With best wishes

Lisa

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