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Care Opinion

Very caring and friendly

Story from nhs.uk

"Very caring and friendly"

About: The Border Practice

I have always been able to get through on the phone. I have often been able to be seen the same day if I call early enough.

Test results are easily obtained.

I am treated with respect by the Doctors.

It’s always apparent that the surgery manages to maintain and improve their service with updates and new services for patients.

There is rarely a long wait in the surgery for your appointment time and I have noticed that my Dr in particular is very keen to advise of simple non drug related treatment. I am very grateful for this.

I can’t really fault the Border Practice for patient care.

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Responses

Response from The Border Practice 5 years ago
The Border Practice

Submitted on 16/05/2018 at 10:34
Published on nhs.uk at 13:06

Thank you so much for taking the time to share your thoughts on our care.

Your comments on the individual aspects help us to understand how we are doing.

It is also good to hear that our service improvements and additions are seen as beneficial.

I will make sure the team see your comments and know they will appreciate it.

Thank you and regards

Sarah

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