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Extremely impressed

Story from nhs.uk

"Extremely impressed"

About: Royal Hallamshire Hospital / Ophthalmology

I went to the emergency eye clinic today (9 May 2018) as I have been having floaters in my vision and blurred vision. I’m a very anxious person as I have healthy anxiety but everyone in the clinic made me feel comfortable and relaxed. The receptionists were lovely as well as the lady who gave me an assessment and did a pressure test.. The doctor I saw was equally as lovely. They made sure to explain everything to me and put my mind at ease. I would recommend to anyone as I also got seen to really quickly. Excellent staff.

Thank you!

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Responses

Response from Nancy Henwood, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust 5 years ago
Nancy Henwood
Patient Experience Co-ordinator,
Sheffield Teaching Hospitals NHS Foundation Trust

Submitted on 19/06/2018 at 09:26
Published on Care Opinion at 13:45

Thank you for leaving feedback. It will mean a great deal to the staff concerned to know that they were able to make you feel at ease. They will really appreciate and be very encouraged by your kind and positive words.

With thanks and best wishes

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