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Brilliant hospital

Story from nhs.uk

"Brilliant hospital"

About: Ilkeston Community Hospital

We came here may 4th about 4:30pm

Everyone we came into contact with was amazing from reception to triage to x-ray back to treatment

Was seen, x-rayed, seen again, splinted and taped in around an hour

Everyone was so friendly and warm and kind

Thank you for the excellent and timely service

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Responses

Response from Ilkeston Community Hospital 5 years ago
Ilkeston Community Hospital

Submitted on 10/05/2018 at 12:53
Published on nhs.uk at 17:06

Dear Sarah

Thank you for taking the time to share your experience in Ilkeston MIU.

We are pleased to hear that you were treated in a timely manner and received good quality treatment appropriate to your needs based on the injury you sustained and were greeted by friendly professional staff that put you at ease.

We continually strive to deliver the best possible individual care to our patients and feel privileged that you have taken the time to feed back to us.

I will be sure to pass on your comments to the team.

Kind regards

Chrissy Fairey - Patient Experience Information Officer

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