"Very successful surgery but let down by personal..."
About: Trafford General Hospital Trafford General Hospital Manchester M41 5SL
Posted via nhs.uk
What I liked
The surgary was carried out very succsessfully with no major problems encountered so far.
What could be improved
The nursing care left a lot to be desired at times. I was offered a bowl to wash whilst still
unable to reach the bathroom but it never arrived and the same happened to the patient
in the next bed. The urine bottles used overnight were not emptied and leaked pools of urine on the over bed table by morning.
The medical nursing care was satisfactory particularly by 1 nurse but the personal care was missing making the overall experience a little negative.
The person on the reception desk was very helpful indeed, and an asset to the hospital.