"Excellent treatment in the hands of caring staff."
About: Good Hope Hospital Good Hope Hospital Sutton Coldfield B75 7RR
Posted via nhs.uk
What I liked
Referred by my GP and asked to present myself initiallty at A&E which I duly did. Only kept waiting around 20 minutes on arrival and then quickly through to see a doctor. Confirmation of diagnosis (initially made by GP) was swift, followed by an ultrasound scan/blood tests etc., and admission onto ward 7 where I spent the next four days.
I could not fault the hospital, its staff or processes in any way. At all times I was treated with respect and dignity and my views taken into account when decisions were being made. All of the nursing teams on ward 7 were excellent - exactly how nursing should be! I honestly could not fault them, also the care received when first arrived in A&E.
I have to go back for surgery and just hope that the excellent experience I have had so far isn't tainted by an extensive wait.
What could be improved
Just hope wait isn't too long for planned surgery