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"Gynaecology care and endometriosis investigation"

About: The Whittington Hospital / Gynaecology

Firstly I have made several trips to the A&E department of this hospital, with severe pelvic pain that caused me to pass out and hit my head. One doctor on call in a&e told me he wasn’t going to help me and the the symptoms were all in my head. Following this I was later referred by a GP at my local practice under the care of the Gyneacology team at The Whittington Hospital, I received on consultant appointment which was fantastic and very thorough and empathetic. I was grateful for this.

I was referred further for an investigative laparoscopy to see whether I suffered from Endometriosis. The surgeons did not find anything (they were also not Endo specialists) and discharged me very shortly after coming round from general anaesthetic. I was given no follow up and told to change what I eat as it was ‘probably only IBS’. I was made to feel belittled and that I was not taken seriously and given incorrect medical advice as I do not suffer with IBS - my symptoms that were being investigated have continued and worsened since I had the surgery. I was disappointed that I was left with no answers and left to fight for another referral for further investigation by a gynaecology team at another hospital.

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Responses

Response from The Whittington Hospital 5 years ago
The Whittington Hospital
Submitted on 02/05/2018 at 11:13
Published on nhs.uk at 13:06


Dear Ms McGee,

Thank you for taking the time to provide feedback regarding your recent attendances at The Whittington Hospital.

We hope you are feeling well at the moment.

We are sorry to hear that you had a poor experience with some aspects of your care, but pleased to hear that your gynaecology appointment with a consultant went well.

Your comments will be shared with ED and gynaecology managers, plus senior staff for both directorates.

If you would like to discuss your concerns further the PALS & Complaints team would be happy to hear from you.

You can contact them on 020 7288 5551 or via email at whh-tr.whitthealthpals@nhs.net.

Best wishes.

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