"Excellent Care"

I recently had an operation at the WHH and was placed in the HDU for four days before going onto one of the King's Surgical wards.

I received excellent care in both the HDU and the King's ward.  The staff were professional, caring and kind.

My only criticism is that the discharge process was very slow.  I had to wait on the ward for over an hour as the ward staff were waiting for a pharmacist to return to the ward. When I eventually received my medications, I was told I had to go and sit in the Discharge Lounge while one extra medication was being prepared.  We spent a further hour in there waiting before we could leave.