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"A and e visit"

About: Princess Royal Hospital (Haywards Heath)

Hi, I had the misfortune to fall very badly onto my tiled kitchen floor last Monday evening. I split my lip and had badly bruised my arm not to mention very shaky.. my husband drove me to princess royal where I was sen within half an hour by triage who gave me pain killers the after bout twenty minutes was seen by an extremely polite doctor . I would hav been seen sooner but two sick children were seen first. He checked me for concussion and discussed wot they might do with my lip.he first thought I would hav to go to east grinstead the next day to the pqueen Victoria hospital but he contacted their plastic surgeon..another delightful consultant this time who decided he could suture my lip.which he did. And very well to.

At all times I was told what was to happen in clear way and told what care to give my lip etc. I cannot praise the two doctors enough this was on 23rd April 2018 at approximately 19.30 and we were home by 22.00

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Responses

Response from Princess Royal Hospital 5 years ago
Princess Royal Hospital
Submitted on 30/04/2018 at 16:56
Published on nhs.uk at 17:06


Dear Sally

Thank you so much for taking the time to contact us, I was so pleased that you had such a positive experience at our hospital at what I am sure, was a very worrying time.

I will ensure that this feedback is shared with staff who I know will be most grateful.

I hope you are recovering well at home.

Best wishes

Jane Carmody

Head of Patient Experience, PALS & Complaints

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