"All staff encountered were caring and treatment..."

About: Lincoln County Hospital

What I liked

I was in the CCU from 9-11 Aug. All staff projected a caring, nothing-is-too-much-trouble approach which left me with the clear feeling that the staff succeed in treating their patients as individuals who, as a result, gain the impression that they are very much a participant in the action. Further I found it encouraging that whatever the procedure was, an explanation of the procedure and the reason for it was given as a matter of course, and any subsequent questions were willingly answered.

More about:

Story from NHS Choices


Response from Jennie Negus, Deputy Chief Nurse, United Lincolnshire Hospitals NHS Trust

picture of Jennie Negus

Thank you for taking the time to leave your comments and I am very pleased that the staff on CCU took such good care of you. I am sorry that my response is almost a year later but we have just developed an internal process for regularly reading and responding to stories here at Patient Opinion and feel that even after such a long time it is important that you know your story has been read and listened too.

Thank you again.

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