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"She was very thorough and explained everything clearly"

About: Bromley Healthcare / Falls and fracture prevention service

(as the patient),

My husband and I visited Bromley Healthcare Falls and Fracture Prevention Service in Biggin Hill this week as I had been referred there by the Crystal Palace Physio Group.

I have Axonal Neuropathy which has a significant affect on my mobility and balance and, over the years, I have had a number of falls from which I have always needed help to stand up or sit down.

I was seen at the clinic by a lady named Carol who was very thorough and explained everything clearly.  She was very easy to talk to and put me at my ease.


Response from Julie Miller, Patient Experience Lead, Bromley Healthcare

Thank you so much for your feedback regarding the service provided by the Falls and Fracture Liaison Service. I will ensure that the staff in that team, and particularly Carol are made aware of this posting.

I wish you and your husband the very best.

Many thanks again


  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful