"She was very thorough and explained everything clearly"

About: Bromley Healthcare / Falls and fracture prevention service

(as the patient),

My husband and I visited Bromley Healthcare Falls and Fracture Prevention Service in Biggin Hill this week as I had been referred there by the Crystal Palace Physio Group.

I have Axonal Neuropathy which has a significant affect on my mobility and balance and, over the years, I have had a number of falls from which I have always needed help to stand up or sit down.

I was seen at the clinic by a lady named Carol who was very thorough and explained everything clearly.  She was very easy to talk to and put me at my ease.

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Responses

Response from Julie Miller, Patient Experience Lead, Bromley Healthcare


Thank you so much for your feedback regarding the service provided by the Falls and Fracture Liaison Service. I will ensure that the staff in that team, and particularly Carol are made aware of this posting.


I wish you and your husband the very best.

Many thanks again

Julie

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