"Overall I feel I was helped through a daunting op..."

About: St Mark's Hospital (Harrow)

What I liked

1) The surgical team of doctors were excellent. I was kept well informed about my op & after care and saw them everyday.

2) The nursing care was excellent. All the nurses and porters are cheerful and hardworking.

3) The recovery unit staff were also excellent.

4) A new gluten free menu was much better & more varied than the previous menu when I was in hospital in Jan & April.

5) Eliot ward was very clean, newly refurbished - a bright and pleasant place.

What could be improved

They need to fix the windows in Eliot ward so they open and close properly.

Story from NHS Choices

Responses

Response from St Mark's Hospital

Thank you for your feedback. This will be passed onto the staff in the areas concerned.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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