"Sunday morning A&E visit"

About: Gloucestershire Royal Hospital / Accident and emergency

I attended A&E on Sunday morning after 4 hours of indescribable pain, vomiting, sweating and almost unable to function.

Receptionist was excellent, finally got to see the triage nurse, explained that the pain was now subsiding, that I had received medication on the Friday night from my doctor. To this the nurse asked why had I attended A&E when my doctor was treating my symptoms!

I told her she wasn't treating the pain. Blood pressure high, and was told to wait in the sub room and a blood test will be taken. After 15 minutes of waiting amongst drunks and foul mouthed people and feeling so ill I decided to leave.

I am 71 years old, never attended A&E in my life until this occasion and will never do so again. My last experience of a hospital was 24 hours in 1972 for the birth of one of my children, how things have changed.

My doctor had gone to a lot of trouble at 5pm on Friday night to get me an appointment to see a consultant at 8.15 on Monday morning, due to the attitude I encountered on Sunday

I said I will never attend this hospital again.

Now a big issue, I WAS UNABLE TO CANCEL Monday mornings appointment. My email was returned and the booking office unavailable until 9am Monday, to late. What a waste of NHS resources.

It was very obvious to this nurse that I should not have attended A&E, instead of calling an ambulance we travelled over 20 miles to attend.

The nurses on TV are wonderful and caring unlike the one I saw.

Story from NHS Choices

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