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"Urology dept - exceptional"

About: Royal Berkshire Hospital / Urology

I recently received treatment in the Urology department and I am very grateful to all the staff for their kindness, compassion and care. I was in great distress when I was admitted to RBH in March, however through the medical expertise, administered with respect and dignity, I am now starting my recovery in a much more comfortable position.

I stayed on the Sonning Ward before and after my first operation and the staff helped me through a lot of pain and anguish and ensured I as comfortable as I could be. I stayed on Hopkins Ward after my second operation and was extremely well looked after throughout the night following my operation - the nurse checked on me almost every hour and ensured I was making a good recovery. All concerns were addressed and I felt that the staff really cared about me.

The theatre staff, nurses, Doctors and Consultants who treated me were very thorough and kind - from calming me before my operation right through to giving advice for my recovery. I really can’t fault anything and I just feel quite lucky to have the Royal Berkshire so close to me.

Thank you!

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Responses

Response from Royal Berkshire Hospital 6 years ago
Royal Berkshire Hospital
Submitted on 24/04/2018 at 09:27
Published on nhs.uk at 10:05


We are very pleased to know that you received such good support and care when you needed it. The teams will be very pleased to read your lovely feedback so thank you for taking the trouble to share your experiences with us.

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