This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Exceptional nursing staff"

About: Aberdeen Royal Infirmary / Ophthalmology (Eye Problems)

(as a service user),

I've been attending the eye clinic every month since late last year following a 'stroke' in my eye. I have had excellent care throughout and cannot fault them.

I do dread every visit as it normally results in an injection in my eye but the staff who do the procedure are fantastic and extremely patient with me and don't make light of my fear but help me through it.

I wanted to really highlight the exceptional nursing staff in the whole clinic. Whether it's the nurse who takes me for my sight test, the nurse who carries it out, the one who then takes me for my scan, the one who brings me round to the consultant, then to the treatment room, every single one a gem. They hardly have time to draw breath it's so busy yet they never hurry you on and always supportive. We have a long journey there and back from the Elgin area to the clinic but when there I know the staff are doing the best they can.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from John Graham, Nurse Manager, Surgical 1 (Surgical Division), NHS Grampian 6 years ago
John Graham
Nurse Manager, Surgical 1 (Surgical Division),
NHS Grampian
Submitted on 23/04/2018 at 09:34
Published on Care Opinion at 14:44


picture of John Graham

Dear Nana52,

Thank you very much for your kind comments regarding the staff at the eye clinic. I was pleased to hear how they assure you and put you an ease before your eye injection. Despite being busy I am delighted you find the staff exceptional which is very huge compliment and it will give me great pleasure to inform them of your very kind comments.

With very grateful thanks and Best Wishes,

John

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k