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Care Opinion

I felt confident and comfortable

Posted By hawkwn97

"I felt confident and comfortable"

About: Ealing Community Partners - Community Psychological and Mental Health Services / Primary Care Mental Health Service (Ealing)

(as a service user),

I personally found the services provided very helpful as I felt confident and comfortable to discuss my mental health.

Easy to converse, didn't feel judged.

- Many suggestions were made, gave me self referral opportunities - who work with mental health services

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Responses

Response from Syril derage, Specialist Practitioner in Recovery & Transitions, West London NHS Trust 6 years ago
Syril derage
Specialist Practitioner in Recovery & Transitions,
West London NHS Trust

Submitted on 23/04/2018 at 10:09
Published on Care Opinion at 14:47

Thank you for your very kind and positive feedback about your experience, with Ealing Primary Care Mental Health Service. Your positive comment is invaluable for our MH Primary Care Service and will allow us to continue improving and enhancing our services.

We aim to ensure that we always adhere to our Trust Values, Togetherness, Caring, Excellence and Responsibility and our on-going objectives. I am very pleased that you felt that, we are meeting your needs to your required expectation. Our aims and intentions are to promote normalization and independence and ascertain a zero tolerance to stigma and discrimination. I wish you well in your recovery journey and positive experience. Our intention is ensure that your recovery journey is positive and comfortable, whilst ascertaining a healthy lifestyle and wellbeing.

Thank you for your feedback with much appreciation and diligence.

Syril Derage- Specialist Practitioner- PCMHS- WLMHT

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