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colonoscopy

Posted By billyvonnefau

"colonoscopy"

About: Queen Margaret Hospital / Endoscopy

(as a service user),

I was in the  Queen Margaret hospital in Dunfermline for a colonoscopy yesterday ,The nurses who completed the initial paperwork thought that I was in for an endoscopy even though I had this procedure 5 weeks ago. I was NOT impressed.

The staff in the endoscopy suite were exceptional.

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Responses

Response from Nothando Senda-Ndaba, Senior Charge Nurse, Endoscopy Unit, QMH, NHS Fife 6 years ago
Nothando Senda-Ndaba
Senior Charge Nurse, Endoscopy Unit, QMH,
NHS Fife

Submitted on 25/04/2018 at 15:52
Published on Care Opinion at 16:22

picture of Nothando Senda-Ndaba

Dear billyvonnefau

Thank you for your feedback about your recent visit to Endoscopy Unit at Queen Margaret Hospital. I am glad to hear that the staff in the endoscopy suit were exceptional. I am sorry to learn that nurses thought you had a different procedure from what you expected during your initial assessment. I am quite keen to explore this further with you to prevent this from happening again. I will be very thankful to get an opportunity to speak to you, my contact details are as below:

Nothando Senda-Ndaba - Tel 01383 623 623 ext. 20272 or 22126, email:nothando.senda-ndaba@nhs.net

Kindest Regards

Nothando (Senior Charge Nurse)

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