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"Appalling!!!"

About: Mexborough Health Centre

takes half of day to get threw I must av rang around 20 times if not more this morning to get a appointment! ... then I go to find out they gave me a appointment with the nurse which I needed one with the doctor nurse couldn’t give me anything I also told her I felt suisidle with what I’ve got cos it doesn’t seem to be going away due to the fact the other nurse palmed me off and made me wait even longer for what needs doing so the nurse I saw today gave me a piece of paper she wrote on To give reception to get my date moved forward but they couldn’t as no space so I have to go on sick again in which I said last time I went if it doesn’t get done now it’s going to come back and oh look it has done ! Honselty this doctors are no good to anyone lately I don’t no what’s happened ! No respect or nothing it’s like none of them care ! Why do we pay our taxes when nothing gets done it’s absolutely appalling !!!

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Responses

Response from Mexborough Health Centre 5 years ago
Mexborough Health Centre
Submitted on 24/10/2018 at 14:21
Published on nhs.uk at 15:06


Dear Patient,

Thank you for your feedback.

Firstly we would like to apologize for the inconvenience and disappointment that you may have experienced from your visit to our surgery. We strive to provide the best service to all our patients.

We assure you that your complaint and feedback will give us the opportunity to remedy any problem that may exist and help to improve our service further. As these issues are specific to you we would appreciate if you could contact the Practice Manager on 01709590590 to discuss the matter further.

Mexborough Health Centre.

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