"They don't want to know"

As a long-term patient in Oxfordshire, I've had nothing but trouble from the Warneford which seems to be more interested in treatment prevention and denial than helping people.

After numerous instances of being randomly discharged with no care plan, doctors not only failing to help but actively trying to undermine treatment options (this resulted in a complaint upheld by the then Healthcare Commission) and repeated excuses about "falling through the net" and "lessons will be learnt", this hospital has become much less shy about not wanting to help and have simply refused to give any assistance at all the last two times I have been referred.

In 2016 when I was diagnosed with autism, which I had to arrange myself as the Warneford had absolutely failed to notice it in spite of me being a patient since around 2000, and referred there.

They stated in a rather illiterate letter that they accepted that group therapy would be inappropriate for me so they were therefore going to decline to help unless I attended group therapy.

Which says all anybody needs to know about their general attitude.

This year, my GP tried for the umpteenth time to refer me.

She had a vague reply saying I'd been passed on to someone else while they again declined to help but with no further details.

I discovered that a consultant I'd had to pay to see privately thanks to the Warneford not helping had been contacted by somebody trying to dump me on him, and after he indicated it would not be appropriate I have finally heard several months later from a community-based counselling service that I will be assessed to see if they can help, though I suspect that their answer will be that I should be passed back to the Warneford.

Who will do what they always do and ignore it and then say I slipped through the net and lessons have been learnt and nothing will change.

As well as their doctors being callous, lazy, disinterested and horrible, notable demerits to their social workers for being difficult and belligerent and actively trying to cause trouble ("social worker tries to split up families" is hardly news, but it's still a thing) and for their crisis team being a sort of Poor Man's Samaritans and ultimately being worse than useless.

Given the notorious explosion in managers, I have to wonder what exactly they're managing there because as a patient it's extremely obvious that the hospital's performance is inversely proportional to their number.

I can only assume this is at an all time high as even being sent there as an emergency patient under Section 136 on repeated occasions I was still unable to obtain anything approaching even a minimum acceptable standard of care.