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"My stay in the Victoria"

About: Victoria Hospital / Cardiology

(as a service user),


Staff skills

Staff skills


Staff attitude

Staff attitude


Thank you for the wonderful care I received while I was in the hospital . All the staff in the NHS from the phone controller the ambulance crew  , a&e , Ward AU 1 and also ward 23 . I was taken in to the Victoria by ambulance after suffering a seizure . All the staff I met during my stay were very component well trained and came across as enjoying what they do . The staff never seem to stop . The toilets and wards were always spoilless . The domestics do a fab job . The only negative thing I found during my stay was the lack of seasoning in the food , which is nothing . I had viral meningitis. Now recovering at home . 

Seeing the whole me

Seeing the whole me


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Responses

Response from Jamie Gorman, Senior Charge Nurse, Ward 21 & 23, Emergency Care, NHS Fife 6 years ago
Jamie Gorman
Senior Charge Nurse, Ward 21 & 23, Emergency Care,
NHS Fife
Submitted on 17/04/2018 at 09:42
Published on Care Opinion at 11:32


picture of Jamie Gorman

Dear Lovelife,

Thank you for taking the time to write about your recent hospital admission with viral meningitis and its good to hear that your back home recovering.

It's wonderful to read that at every stage of your journey within the NHS you found the staff to be well trained and compassionate. I will pass your story onto the nursing staff and domestic team on ward 23, who I'm sure will be delighted and proud when they read your thank you.

Unfortunately hospital food due to healthy eating requirements, salt is added in moderation to dishes on the menu, sorry if this spoilt your enjoyment of the meals.

It's good to hear you're doing well and the whole team on ward 23 wish you a full recovery. Take care

Jamie Gorman

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