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"Very low standard surgery!"

About: Weather Oak Medical Centre

I have been at this surgery since having my babies the last 5 years..it was the biggest mistake to move to the surgery. I was told one day via phone call to come and pick up my medication as I have a stomach ulcer when Infact I was totally fine..the doctor even wrote me a prescription which I still have in my possession stating I had a bad ulcer and was prescribed medication! The truth is I've never been ill am a fit mother with 4 babies and they had mixed me up with someone else..the doctor quickly rang me to say sorry bring back the prescription and I refused as I said I would report them! How dare they tell me I've gt a serious condition only to say sorry later that's only bcuz I phoned the surgery saying I've never given you my blood, poo or urine sample so what are you taking about! The receptionist also needs pple mangement skills.

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Responses

Response from Weather Oak Medical Centre 4 years ago
Weather Oak Medical Centre
Submitted on 24/06/2019 at 15:07
Published on nhs.uk at 16:06


Dear Patient,

Apologies that you have not had a great experience with us. We are committed to ensure we get our service right for our patients and I am sorry to hear that you do not feel this has been the case.

Please could you contact me on 0121 7720352 to discuss further

Kind regards

Dr Cheema

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