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"Richard Bayley 19.09.1966"

About: Bristol Royal Infirmary

I am putting this in writing also . My brother was admitted and on your liver ward level 5 ward A522 bed 3. I should of contacted you sooner and I apologise for this but it has been a very sad and hectic time . My brother passed away from Metastatic Chondra Sarcoma . His death was a shock and very quick . The Consultant and nurse I have to say I cannot praise them enough and I would like them recognised for their help suppport . My brother had the best care within their limits and there was nothing they would not do for him or us . If his passing could be described as nice it was and as easy as it could have been . All thanks to your amazing staff . If we had a worry or concern they would answer them or explain anything that we needed them to .They were empathetic and so very caring and particularly helpful after his passing and we had no worries that he would be looked after when we left which was the hardest part leaving him . Please pass on this review I want them to know we appreciate them . They are a valued part of your team and should be recognised again many thanks x

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Responses

Response from Bristol Royal Infirmary 6 years ago
Bristol Royal Infirmary
Submitted on 18/04/2018 at 16:50
Published on nhs.uk at 17:07


Thank you for contacting us during what must be a very difficult time for you and your family. We really appreciate your kind words and I will forward on your post to the team on A522 so that they are aware of your comments.

Kind regards, UH Bristol.

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