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Nurse Visit

Story from nhs.uk

"Nurse Visit"

About: Heath Lane Surgery

This morning I came to Heath Lane for a routine smear test . I was greeted by the lady on reception with a smile .

During my appointment ,I was treated in a very helpful, friendly manner .

After discussing a brief history , they checked to see what recent blood tests I had for cholesterol etc and recommended , just to make sure no problems and it’s best to check..

I can’t speak highly enough of the respect dignity and friendly service I received

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Responses

Response from Heath Lane Surgery 6 years ago
Heath Lane Surgery

Submitted on 13/04/2018 at 12:42
Published on nhs.uk at 14:13

Dear Patient. I am pleased you are happy with the service you have received from practice staff. Any feedback is gratefully received as this provides us with the opportunity to review current systems and processes including what works well for the patients. Thank you for taking the time to leave your feedback. Kind Regards, Leah Hart, Business/Practice Manager.

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